Communication Matters

Posted by Super User
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on Wednesday, 08 January 2014 in Blog Posts

writing picIn truth, English composition was not my strong suit in high school.  I had no troubles with mathematics and music, but the study of languages, in general, just didn’t excite me very much.  Strangely, however, I seem to be increasingly called upon by clients and associates to vet their writing.  I’ve become a stickler for proper business communication in my own businesses, and I’ve become somewhat dismissive of businesses that can’t be bothered to communicate clearly.

The examples I see of poor business communication are seemingly limitless.  For instance, I’m particularly puzzled as to why job applicants for positions requiring strong communication skills would submit résumés containing errors in spelling and grammar.  Why would a potential employer hire an applicant to represent their company when the applicant cannot effectively represent himself or herself?

I completely understand that the written word is not everyone’s forte.  In fact, I include myself amongst those whom I do not consider the most skillful of writers.  It’s my strong belief, however, that written communication containing errors demonstrates a lack of respect by the writer for the recipient.

There is nothing wrong with not being the strongest of writers.  It’s my opinion, though, that businesses run into difficulty when they don’t respect the need for proper business communication.  So, if you’re a business owner that is not the best of writers, I highly suggest that you have someone communicate on behalf of your company, or at least have someone review your communication prior to it being sent.

Perhaps, in the age of 140 character tweets, and cell phone plans with 2000 text messages per month, we’ve become a bit complacent with our writing.  Let’s not, however, forget to demonstrate respect for those to whom we’re writing in a business capacity.  In reality, showing respect for the recipient of your business communication is a mark of respect for your own business.

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